Memory Support Of Heritage Hall

DETAILED OVERVIEW

Memory Support Of Heritage Hall
464 MAIN STREET
AGAWAM, MA 01001

(413) 786 8000

Accepts: Medicare and Medicaid
In Hospital: No
Certified Beds: 123
Ownership: For profit - Corporation
Total Recent Fines: $56,976.00

REPORT CARD

F

Overall Grade
Overall average score is 2.25/5 in Massachusetts.

F

Health Care Safety Grade
Ranked #206 of 371 in Massachusetts.

I

Physical Plant Grade
* Incomplete: No recent inspection information was available for this measure.

B

Direct Care Staffing Hours Grade
2.33 reported hours per Resident per Day.
Ranked #69 of 371 in Massachusetts.

D

Resident Nurse Hours Grade
0.6 reported hours per Resident per Day.
Ranked #89 of 371 in Massachusetts.

D

Licensed Practical Nurse / Vocational Nurse Hours Grade
0.84 reported hours per Resident per Day.
Ranked #75 of 371 in Massachusetts.

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COVID-19 DATA

COVID-19 Cases Residents Staff
Total Confirmed 90 33
Total Suspected 1 0
Total Deaths 17 0
Deaths Per Confirmed Cases 19% 0%
Facility Report
Resident Access to Testing in Facility n/a
Nursing Staff Shortage No
Clinical Staff Shortage No
Other Staff Shortage No

* Updated 2021-07-25
* COVID-19 surveillance is collected from nursing homes, at least weekly, and published by the Center for Medicare and Medicaid Services.
* Please note that this information may not necessarily reflect the current COVID19 situation for each facility.

Nursing Home Shopper recommends that consumers compare this data to information released by state and local health departments or by nursing homes and/or their representatives.

INSPECTION DETAILS

Deficiency Category Severity
1 2 3
Infection Control 3 - -
Freedom from Abuse, Neglect, and Exploitation 3 - -
Resident Assessment and Care Planning 6 1 -
Quality of Life and Care 5 3 -
Pharmacy Service 3 - -
Nutrition and Dietary 1 - -
Environmental 1 - -
Gas, Vacuum, and Electrical Systems 1 - -
Resident Rights 1 - -
Miscellaneous 1 - -
Administration 1 - -

Data

County Hampden
Legal Business Name 464 MAIN STREET OPERATIONS LLC
Recent Change of Ownership No
With a Resident and Family Council Resident
Date of Source Data 2021-06-01